Smart conversations bring better connections.

A dialog is a meaningful interaction, not just a one-way communication. DIALOG's goal is to help organzational leaders communicate around complex issues in a way that will be meaningful to their audience. DIALOG works with business leaders to help them objectively evaluate the beliefs and needs of their key stakeholders, and to create communication strategies and plans that help them reach those people in a targeted way. Ultimately, we seek a productive interaction between leaders and their audiences using messaging and channels of communication that show insight and understanding.

The DIALOG difference.

DIALOG excels at helping clients bring focus and alignment to complex change situations and information requirements - and then communicate that in a respectful way to the stakeholders they need to influence. Distinct advantages include:

• Senior-level Principal Consultant—a blend of researcher, communicator, and marketer—focusing exclusively on a small number of directional and highly targeted situations that would benefit from right-sized stakeholder input, but might not otherwise get it
• Organized - skilled at managing complex information around things that are new or changing
• Right match of experience - focused on IT enterprises
• Proven - DIALOG licenses and uses a robust, detailed methodology for assessing the business situation and devising effective communications to support meaningful interaction
• Nimble— projects can be underway in days, not weeks, and completed quickly
• Flexible— interviews expand and shift as new information is uncovered or as business needs dictate; and, projects can adjust quickly with your changing business demands
• High level— tech executives often don’t have the time to engage in deep stakeholder discussions themselves— so DIALOG can comfortably hold the same level of strategic discussion
• Cost-effective— melding with internal resources to accomplish a defined end-goal, rather than niching into strictly “research” or hands-off consulting
• Global— bringing extensive experience with multiple countries and cultures, including many of today’s emerging markets – India, China and the Middle East

The right partner for your established team.

Having worked on many Tech Support, Services, and Marketing Communications engagements, DIALOG adapts to your resource needs – from operating as an adjunct service provider to blending productively with internal resources – while maintaining a tight but objective link from customer input to actual project implementation.

About Kathy Stershic, Principal

"Kathy is a strategic resource for our organization. She has brought creativity, depth of understanding and professionalism to the Advisory Services case study program. We trust her with interviewing and drawing salient information from our high value clients and our executive team around the world. She then turns the findings into compelling stories that showcase the benefits for all stakeholders. She is truly a critical member of our team."