Custom services match your unique environment.

DIALOG leverages senior business savvy, years of experience and a proven methodology tested at over 90 F500 companies to deliver a communication solution that is tailored to specific client situations. Services include -

Dialog’s integrated approach includes:

Stakeholder Assessment. Identifying all involved stakeholders–from employees to adjacent departments to partners and customers–and their level of influence on key changes. The assessment process includes targeted interviews to understand stakeholder awareness of and views about change, their levels of buy-in or resistance, attitudes about the current state vs. the desired future state, and a comprehensive mapping of stakeholder impact to their level of organizational influence–clearly showing the needed path to acceptance and advocacy.

Communications Planning. DIALOG creates a comprehensive, practical and targeted plan for reaching stakeholders in the right way at the right time. Planning includes developing a compelling Value Proposition built on a market-based ‘burning platform’ that taps motivation and action; building clear, resonant messaging that maintains the core Value Proposition while speaking to unique stakeholder needs; and then using the best channels to get information out in the right way at the right time.

Implementation. DIALOG helps turn communication plans into action – through both content development and communication programs management. DIALOG excels at translating complex ideas into clear language that move audiences toward greater awareness and understanding.

Workforce Impact and Readiness Assessment. Evaluating if stakeholders and business owners are prepared and ready to implement change. DIALOG uses a formal process to assess the perceived impact on critical areas of the business, identifying gaps in stakeholder expectations, roles and responsibilities, business processes, policies and other operational procedures.

The results can enable you to:

• Gain better stakeholder understanding and buy-in
• Align your business goals with actual stakeholder experience
• Identify new opportunities for innovation
• Increase ROI and get more out of your business initiatives and market opportunity

Results

Who Can DIALOG help?

"At three different companies I've asked DIALOG to tackle a variety of marketing challenges, each of which required expertise, sensitivity, focus and tenacity. DIALOG identifies what's important, defines the right steps, negotiates team commitments and realizes results."

"I had the distinct pleasure of having Kathy Stershic work with me at Cisco as an Executive Communications professional to support the integration of a major acquisition’s supply chain team. I found her to have very unique skills and capabilities, not only to think broadly across the company but also to get into the fine details that excellent communication requires. She drove a massive change communication platform for us that spread across organizations and global geographies, collaborating with cross-functional groups to ensure strong coordination and cohesive messaging. I would recommend Kathy as an Executive Communications professional to a company of any size. Her ability and agility are second to none."